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Customer Satisfaction Survey Questions
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Valued Patron:
The MaxiCorp family would like to thank you for your continued support. MaxiCorp appreciates your patronage. We want to be certain we are meeting your expectations and needs. Please Tell us about the most recent experience you had with the MaxiCorp customer service team.
1) How would you describe customer service you experienced during your most recent contact with the MaxiCorp customer support team?
-- Select Here --
MaxiCorp's team of customer service representatives is the best in the world
Pretty Good
Average
Not at all Good
Worst customer service experience I ever had
2) If your experience with the MaxiCorp customer service team was not to your satifaction, would you please tell us what happened?
3) If the Maxicorp customer service respresentive who handles your claim was a tree, what kind of tree would s/he be?
Ash
Beech
Cedar
Dogwood
Hickory
Maple
Pine
Spruce
Other:
Please tell us how much you agree with the following statements
4) I am satisfied with the overall quality of the support I receive from the Maxicorp customer service squad.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
5) I am satisfied with the overall quality of the services I receive from Maxicorp.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
6) I am satisfied with the corporate image of MaxiCorp
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
7) Could you please take a few minutes to elaborate on your opinion of MaxiCorp, and our suite of products and services?
About The Customer Support Staff
8) Please indicate your opinion
Yes,
I think so
I unsure
No
refuse to answer
The representative handled my request quickly.
The representative was knowledgeable.
The representative did a great job.
The representative was courteous.
9) Would you like to add any additional comments about the customer support representative that handled your case?
10) How satisfied are you with MaxiCorp, including our image quality, cost of services, and customer support staff?
MaxiCorp is my favorite company
Very Satisfied
I Like MaxiCorp, but I work for megaCorp
Not satisfied at all
I will not answer this question
11) If you would like to receive our imaginary newsletter, you may enter your email address in this text field:
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